We can treat people as foolish or we can treat them as valuable.
Tag Archives: customer service
Building a mythology through storytelling
A few days before our annual event, we gather the volunteers together for introductions and training. And we tell stories.
Video: Andrea Weckerle on the challenge of digital antagonists
Andrea Weckerle talks about how to deal with these issues in her Y’all Connect talk, “Psychology of Online Antagonists.”
Video: Ramon De Leon on humanizing brands
The right attitude. Comprehensive training. A goal of building relationships. These are just a few of the steps Ramon De Leon has used to show who he and his colleagues are to customers and fans.
Video: Mitch Canter on the chapter and verse of storytelling
Mitch Canter is not only a veteran Web developer but also a volunteer youth leader at his church. He took his experience from both worlds to present “Storytelling of Biblical Proportions.”
Video: Jason Falls on measuring everything
In his talk, he broke down multiple goals into measurable parts.
Video: Ike Pigott on thoughtful customer service
His ideas can lead to better customer service and stronger reputations.
Video: Whitney Breaux shows the way on social media storytelling
She energized our audience at Y’all Connect Presented by Alabama Power with her talk, “Don’t Worry, Honey — Your Story Hasn’t Changed!”
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Video: Shelly Kramer on the need for inbound marketing
Inbound marketing works. It brings in leads for Shelly Kramer and for her clients.
Video: Kim Garst on visual storytelling
Kim Garst wants us to be better storytellers. And on top of that, visual storytellers.
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This is the end, beautiful friends
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The ethical digital marketer
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Behind the buzz: N2V marketing from Netflix
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Hungry for content, starving for stories
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Nominate speakers for our 2018 event
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Wade Kwon: You're on. Thanks for everything, Ike....
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Ike Pigott: Some things you wish would have lasted forever. Th...
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germingham: And Jet Packs, right? Finally we get Jet Packs....