A few days before our annual event, we gather the volunteers together for introductions and training. And we tell stories.
Andrea Weckerle talks about how to deal with these issues in her Y’all Connect talk, “Psychology of Online Antagonists.”
The right attitude. Comprehensive training. A goal of building relationships. These are just a few of the steps Ramon De Leon has used to show who he and his colleagues are to customers and fans.
Mitch Canter is not only a veteran Web developer but also a volunteer youth leader at his church. He took his experience from both worlds to present “Storytelling of Biblical Proportions.”
In his talk, he broke down multiple goals into measurable parts.
His ideas can lead to better customer service and stronger reputations.
She energized our audience at Y’all Connect Presented by Alabama Power with her talk, “Don’t Worry, Honey — Your Story Hasn’t Changed!”
Inbound marketing works. It brings in leads for Shelly Kramer and for her clients.
Kim Garst wants us to be better storytellers. And on top of that, visual storytellers.
When Y’all Connect keynote speaker Ike Pigott detected an unhappy soul in the ‘verse, he sprang into action. He used a common interest, “Firefly,” to connect with a stranger commenting on Twitter about Alabama Power.
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