Mack Collier on handling negative blog comments

Video: Mack Collier addresses the Alabama Social Media Association.

Companies often tell me they’re scared. Of you. Of people. On the Internet.

They don’t want to be attacked by trolls and competitors and meanies. I don’t blame them.

Y’all Connect speaker Mack Collier knows how to deal with negative commenters on corporate blogs. He share his ideas with the Alabama Social Media Association in a 40-minute video.

Take a look, and let us know your ideas for dealing with negative comments and their authors.

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