STREAMING/DOWNLOADABLE VIDEO. Success for most brands or companies begins with building advocates who not only become loyal patrons, but also recommend their favorite brands to others. Customer expectations of their favorite brands have changed and the increase of real time data means we have to adapt our marketing and communication strategies.
Whitney Breaux leads this interactive session to promote new thinking and tangible takeaways you can implement immediately.
Filmed August 11, 2017.
Clip: How customer evolution has tipped the balance in their favor
Clip: How critical it is to please customers from the start
Clip: Options to give real-time online support without all the headaches
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