Tag Archives: customer
James Spann

Video: James Spann on successful strategies for social media

From Twitter to YouTube, from Google+ to Snapchat, he frets over followers and cranks out content.

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Whitney Breaux

Video: Whitney Breaux on consistency in customer experience

She gets how all of us have the power when shopping online and in person.

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TripleDent Gum

How much should our brand post on social media?

Post often, post fearlessly, and keep the audience in mind at all times.

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Andrea Weckerle

Video: Andrea Weckerle on the challenge of digital antagonists

Andrea Weckerle talks about how to deal with these issues in her Y’all Connect talk, “Psychology of Online Antagonists.”

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Ramon De Leon

Video: Ramon De Leon on humanizing brands

The right attitude. Comprehensive training. A goal of building relationships. These are just a few of the steps Ramon De Leon has used to show who he and his colleagues are to customers and fans.

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Mitch Canter

Video: Mitch Canter on the chapter and verse of storytelling

Mitch Canter is not only a veteran Web developer but also a volunteer youth leader at his church. He took his experience from both worlds to present “Storytelling of Biblical Proportions.”

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Shelly Kramer

Video: Shelly Kramer on better content marketing

Shelly Kramer has worked with clients on their content and their marketing plans. She explains it all in “Content Marketing: What, Why and How to Kick Butt at It,” her presentation at Y’all Connect.

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James Spann

Video: James Spann on new tricks from a seasoned broadcaster

He learns, he adapts. And in these videos, he shares his insights.

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Jason Falls

Video: Jason Falls on measuring everything

In his talk, he broke down multiple goals into measurable parts.

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Laura Creekmore

Video: Laura Creekmore on knowing your audience

Check out these clips to learn more about audience research as well as content development.

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