Tag Archives: listening
stethoscope and laptop

Understanding our audience through listening

We must practice our listening skills, online and offline, if we want to become better marketers and storytellers.

Comments Off on Understanding our audience through listening Continue Reading →
Ike Pigott

Video: Ike Pigott on thoughtful customer service

His ideas can lead to better customer service and stronger reputations.

Comments Off on Video: Ike Pigott on thoughtful customer service Continue Reading →

Video: Whitney Breaux shows the way on social media storytelling

She energized our audience at Y’all Connect Presented by Alabama Power with her talk, “Don’t Worry, Honey — Your Story Hasn’t Changed!”

Comments Off on Video: Whitney Breaux shows the way on social media storytelling Continue Reading →
Peter Shankman

Video: Peter Shankman on how nice companies finish first

Shankman shared his insights on customer service and sales in his book, “Nice Companies Finish First.” He also shared his ideas at Y’all Connect Presented by Alabama Power in 2013.

Comments Off on Video: Peter Shankman on how nice companies finish first Continue Reading →