Tag Archives: consumer
David Griner

Audio: David Griner on ‘On Point’

NPR’s “On Point” recently examined two events in which consumers and activists leveraged social media to sway corporate decisions.

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Ramon De Leon

Video: Ramon De Leon on humanizing brands

The right attitude. Comprehensive training. A goal of building relationships. These are just a few of the steps Ramon De Leon has used to show who he and his colleagues are to customers and fans.

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Wendy Lea

Video: Wendy Lea on the world of social collaboration

Her no-nonsense talk at Y’all Connect Presented by Alabama Power, “CEO to CEO: Real Collaboration in the Social Space,” gave both an executive’s and a consumer’s perspective.

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